Responsible Gaming

Responsible gaming means enjoying the gambling products on targat.bet under the trading name Bet Target in a conscious, controlled and informed way. Gambling is a form of entertainment, not a way to earn regular income or solve financial difficulties. As a UK-licensed operator (AG Communications Limited, account number 39483 with the UK Gambling Commission), we are committed to helping you stay in control by providing tools, information and proactive support, and by intervening where we identify signs that your play may no longer be sustainable or safe.

Risk Awareness

Gambling always carries financial and emotional risk. In line with UK Gambling Commission (UKGC) social responsibility requirements in force in 2025, Bet Target uses data and customer interactions to help identify harmful patterns, but you remain the first and most important line of defence. Being aware of your own behaviour is essential to preventing gambling-related harm.

Signs Of Problem Gambling

• Gambling more frequently or for longer sessions than you originally planned, especially late at night or every day.
• Thinking about gambling a lot of the time, including at work, when studying, or during family time.
• Chasing losses by increasing stake size or deposit amounts to "win back" money already lost.
• Spending money on targat.bet that you need for rent, bills, food, debts or other essentials.
• Hiding or minimising your gambling from family, friends or colleagues, or feeling guilty after playing.
• Borrowing money, using overdrafts or credit cards to fund gambling, or missing payments due to gambling.
• Feeling restless, irritable or anxious when you try to cut down or stop gambling.

Self-Assessment Check

Consider the statements below. If you answer "yes" to several questions, or feel uncomfortable while reading them, we strongly recommend using the tools on this page and seeking professional support.

• Do I ever gamble with money that I know I need for living expenses, debts or savings?
• Have I more than once tried to win back money I lost on targat.bet by depositing again immediately?
• Has my gambling caused arguments, stress or loss of trust with family, a partner, friends or colleagues?
• Do I feel unable to stick to limits I set myself on time or money spent gambling?
• Have I lied about the amount of time or money I spend gambling online?
• Do I feel that gambling is no longer just entertainment but something I "have" to do?

If these questions raise concerns, please consider setting tighter limits, taking a Time-Out or self-excluding, and contact our support team or one of the independent organisations listed below.

Limits & Tools

Under UKGC requirements, Bet Target on targat.bet must provide player-controlled tools that enable you to manage your gambling safely. These tools are available free of charge to all customers registered in Great Britain and can be adjusted at any time, subject to cooling-off rules that prevent you from instantly increasing your limits.

Deposit Limits (Daily, Weekly, Monthly)

1. Access your account: Log in to targat.bet and open the "My Account" or "Cashier" section, then select "Responsible Gaming" or "Limits".
2. Choose limit type: Select "Deposit Limits" and choose the period you want to control - daily, weekly and/or monthly.
3. Enter safe amounts: Enter the maximum total amount (for example, £20 per day, £50 per week, £100 per month) that you can comfortably afford to lose without impacting essential expenses.
4. Confirm and apply: Review your selections and confirm. The system will automatically prevent you from depositing more than these limits during the chosen period.
5. Changing limits: You may lower your limits at any time and the change will usually take effect immediately. Any request to increase or remove a limit is subject to a mandatory cooling-off period (typically 24 hours or more) and a fresh decision by you, in line with UKGC safer gambling rules.

Time Limits And Session Controls

• Session timers: In the "Responsible Gaming" settings, you can activate session reminders that notify you after a chosen duration (for example, every 30, 45 or 60 minutes). These pop-up messages summarise your time and net result, allowing you to decide whether to stop or continue.
• Reality checks: You may also enable timed "reality check" prompts that require you to confirm you wish to continue playing. If you ignore or dismiss these prompts, your session may be automatically ended, helping you avoid unplanned extended play.

Time-Out (Short-Term Breaks)

A Time-Out is a short break from gambling that you can activate yourself without closing your account permanently.

1. Where to find it: After logging in, go to "My Account" > "Responsible Gaming" > "Time-Out" or a similarly named section.
2. Select duration: Choose a break period, typically between 24 hours and 72 hours, or up to 30 days where available in 2025.
3. Confirm your choice: Read the information about what will happen (for example, you will not be able to place bets or play casino games during the chosen period) and confirm the Time-Out.
4. During Time-Out: You will not be able to deposit or wager; you may still be able to log in to view account information or withdraw funds, depending on regulatory and technical settings at the time.

We strongly encourage you to combine financial limits with Time-Outs whenever you feel gambling is becoming less enjoyable or more stressful.

Self-Exclusion

Self-exclusion is a stronger and longer-term measure intended for customers who feel at risk of, or are already experiencing, gambling addiction. It is a legal requirement under UKGC rules that Bet Target on targat.bet provides effective self-exclusion options and participates in the national GAMSTOP scheme for Great Britain customers.

How To Self-Exclude From Bet Target

1. Navigate to self-exclusion: Log in to your account, go to "My Account" or "Responsible Gaming" and select the "Self-Exclusion" option. If you cannot locate it, contact customer support via live chat or email and request self-exclusion.
2. Choose the exclusion period: You can usually choose a minimum period of 6 months up to several years, and in some cases a lifetime exclusion. For UK customers in 2025, the minimum period is 6 months and any extension will start from the date of your request.
3. Confirm your decision: You will be asked to read key information about the consequences of self-exclusion and to confirm that you understand and accept them. Once you confirm, the exclusion cannot be cancelled during the chosen period.
4. Support and documentation: Our team may provide information about support organisations such as GamCare, Gambling Therapy and Gamblers Anonymous, and may encourage you to register with GAMSTOP as an additional layer of protection.

Consequences Of Self-Exclusion

• Account access: You will not be able to log in or use your Bet Target account on targat.bet for the duration of the exclusion. Attempts to create new accounts with the same or related details will be blocked where detected.
• Deposits and wagering: You will be unable to deposit or place any bets or wagers. Marketing communications from the operator relating to gambling should stop, subject to technical and regulatory constraints.
• Balances and withdrawals: You may normally request the withdrawal of any remaining real-money balance (excluding bonus funds and non-withdrawable credits) subject to the standard verification and anti-money-laundering checks in the Terms & Conditions at https://bettarget.com/terms. Bonuses and bonus-derived winnings may be treated in line with the Bonus Policy at https://bettarget.com/bonus-policy.
• Irreversibility: For your protection, a self-exclusion cannot be lifted before the end of the selected period. After it ends, there may be a cooling-off and reactivation process, and the operator may decline or delay re-opening your account if risk concerns remain.

GAMSTOP And Other Schemes

• GAMSTOP (United Kingdom): In accordance with UKGC licence 39483, AG Communications Limited must participate in GAMSTOP, the national online self-exclusion scheme for Great Britain. By registering at GAMSTOP, you can prevent yourself from using most online gambling websites and apps licensed in Great Britain, not only targat.bet.
• Other countries (for information): For players outside Great Britain, local regulators may operate equivalent schemes (for example, the Spanish RGIAJ self-exclusion register). This page is focused on UK customers; if you reside elsewhere, please consult the gambling authority in your jurisdiction.

Support Resources

If you are worried about your gambling or the gambling of someone close to you, we strongly encourage you to seek confidential, professional help. The services listed below are independent of Bet Target and are available free of charge or at minimal cost. Contacting them will not affect your legal rights as a customer of targat.bet.

Local Support - United Kingdom

• National Gambling Helpline (GamCare): Call 0808 8020 133 (free from most UK landlines and mobiles), available 24 hours a day, 7 days a week in English. Provides phone counselling, advice and referral to local services.
• GamCare Online Support: Live chat, group chatrooms and forums are available via the GamCare website, offering peer support and professional guidance for people affected by gambling, including family members.
• NHS Resources: The National Health Service in England, Scotland and Wales offers information and, in some areas, specialist clinics for gambling-related harm. You can speak to your GP or visit the official NHS website for details.

International Support Organisations

Self-Exclusion And Blocking Tools

• GAMSTOP (UK): Free national online self-exclusion scheme for Great Britain. Once registered, you will be prevented from using most online gambling accounts with UKGC-licensed operators for the chosen period.
• RGIAJ (Spain): Example of a national self-exclusion register operated by the Spanish regulator, allowing residents to restrict access to licensed gambling services in Spain.
• Gamban: Third-party software that can be installed on devices to block access to many gambling websites and apps, including operators not covered by national schemes.
• BetBlocker: Free blocking software that enables you to restrict access to gambling websites across multiple devices for a chosen period.

Support For Families And Affected Others

• Family support through GamCare: GamCare offers advice and support specifically for partners, family members and friends affected by someone else's gambling, including online resources and one-to-one support.
• Gamblers Anonymous & related groups: In some areas, "Gam-Anon" or similar groups provide peer support meetings for family members. Meeting details are generally available through Gamblers Anonymous websites or local helplines.

All contacts with these organisations are confidential and do not affect your status with Bet Target or targat.bet. You remain free to seek help at any time, whether or not you continue to use our services.

Help for Family

Gambling problems often affect more than just the person who is gambling. If you are concerned about someone who uses targat.bet under the trading name Bet Target, your safety and wellbeing are also important. The following guidance aims to help you start a constructive conversation and access support.

Talking To Someone About Their Gambling

• Choose the right moment: Speak when both of you are calm and not currently gambling or in the middle of a financial crisis. Avoid conversations immediately after losses or arguments.
• Use non-judgmental language: Focus on how their behaviour makes you feel, rather than accusing or blaming. For example, "I feel worried when..." rather than "You always...".
• Be specific: Refer to concrete examples, such as missed bills, changes in mood, or time spent gambling, to help them understand the impact.
• Encourage, do not control: Explain that help is available and that you will support them in seeking it, but acknowledge that the decision to change must ultimately be theirs.

Getting Them Engaged In Support

• Suggest a joint call or chat: Offer to sit with them while they call the National Gambling Helpline or use an online chat with GamCare or Gambling Therapy.
• Highlight self-exclusion and tools: Discuss options such as deposit limits, Time-Outs, self-exclusion and GAMSTOP registration, and offer to assist them with the process.
• Encourage professional help: Suggest speaking to a GP, counsellor or psychologist experienced in addiction. Emphasise that gambling addiction is a recognised health issue, not a personal failure.

Support Resources For Families

• Online forums and chats: GamCare hosts moderated forums where affected others share experiences and coping strategies. Internationally, Gambling Therapy provides multilingual online support for families and friends.
• Family support groups: Look for local self-help or peer support meetings such as Gamblers Anonymous-associated groups (e.g. "Gam-Anon"), which focus on the needs of relatives and partners.
• Next steps: If you feel overwhelmed, consider contacting a mental health professional or counselling service for yourself, even if the person gambling is not yet ready to seek help.

If you believe that anyone is at immediate risk of harm, contact emergency services or your local crisis support line without delay.

Operator's Commitment

Bet Target on targat.bet is operated in Great Britain by AG Communications Limited, licensed and regulated by the UK Gambling Commission under account number 39483. As a UKGC-licensed operator in 2025, we must comply with strict social responsibility, anti-money-laundering (AML) and customer interaction obligations designed to protect players and the wider public.

Internal Risk Checks And Behavioural Monitoring

• Data-driven monitoring: We analyse patterns such as deposit frequency, stake size, session duration, late-night play, cancelled withdrawals and use of multiple payment methods to identify behaviour that may indicate harm or affordability issues.
• Affordability and source-of-funds: In line with UKGC guidance and AML regulations, we may request additional information or documentation (for example, proof of income or source of funds) where your play appears inconsistent with the information you have provided.
• Automatic safeguards: Our systems may trigger warnings, session reminders, temporary restrictions or requests to set limits when specific risk thresholds are reached.
• Security and fund protection: Communications are protected by modern TLS encryption, and player funds are held in segregated accounts at a UKGC-classified "medium" protection level, meaning arrangements are in place to facilitate distribution in the event of insolvency, although this does not guarantee full repayment in all circumstances.

When We May Contact Or Intervene

• Safer gambling interactions: If our monitoring indicates that your gambling may be unsafe or unsustainable, our safer gambling team may contact you via on-site messages, email, SMS or telephone to discuss your play, remind you of available tools, or recommend limits or a break.
• Mandatory actions: Where serious concerns arise, we may impose or increase limits, restrict certain products, decline deposits, block bonuses, or suspend or close your account in order to comply with our regulatory duties, even if you do not request this yourself.
• Record-keeping: We keep records of interactions and decisions related to safer gambling and AML, as required by the UKGC and other relevant authorities such as the Malta Gaming Authority for non-GB players.
• Complaints and ADR: If you are dissatisfied with the way we have handled a responsible gambling issue, you may first use our internal complaints process. If the matter remains unresolved after our final response or 8 weeks, you may refer the dispute to the Independent Betting Adjudication Service (IBAS), our designated Alternative Dispute Resolution provider for UK customers.

Updates

Gambling regulation and best practices evolve over time. Bet Target therefore reviews and updates this Responsible Gaming page regularly to reflect changes in UK law, UK Gambling Commission requirements, industry standards and our own internal policies.

• Notification methods: Material changes to responsible gaming measures may be communicated via email, in-account messages, notifications on targat.bet, or banners and pop-ups when you log in or before you place bets.
• Document precedence: In case of inconsistency between this page and our Terms & Conditions or responsible gambling policies, the legally binding terms published at the time of your play on targat.bet will prevail, subject to applicable law.

Date of last update: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming, wish to provide feedback, or need help using any of the tools described on this page, please contact our support team and clearly indicate that your enquiry relates to safer gambling on targat.bet under the trading name Bet Target.

Responsible Gaming Contact Channels

• Email: Please use the primary customer support email address listed in the "Contact Us" or "Help" section on https://targat.bet, and include "Responsible Gambling" in the subject line so that your enquiry is directed to the appropriate team.
• Telephone or live chat: Where a customer support phone number or live chat service is provided on targat.bet, you may use it to discuss responsible gaming concerns. Our agents are trained to escalate urgent cases to the specialist safer gambling team.

Feedback And Support Request Form

You may also submit concerns or suggestions directly through a dedicated responsible gaming form on this page or via the site's help centre, providing as much detail as you feel comfortable sharing. A typical form may request:

• Your name and registered email address on targat.bet.
• A description of your request (for example, limit changes, Time-Out, self-exclusion, concerns about gambling behaviour).
• Whether you would like us to contact you by email, phone or on-site message.

All responsible gaming enquiries are treated sensitively and confidentially in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR. We encourage you to contact us as early as possible if you have any concerns about your gambling or the gambling of someone close to you.